Introduction
ReviuAI (“we,” “our,” or “us”) is a product of Adviciya Solutions Private Limited, designed as an international platform to assist businesses in managing and improving their online reputation. We help customers provide Google reviews based on their selected keywords and interests by offering relevant content suggestions. Users have the option to edit and update their reviews before posting them on Google. Our platform operates in strict compliance with Google’s policies and other social media guidelines to ensure that all review solicitation practices remain ethical, transparent, and within the allowed framework.
By using ReviuAI, you acknowledge and agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect different types of information to provide and improve our services, including:
1. Information Provided by Users
- Business name, contact details, and industry information.
- Customer data provided by businesses for review management.
- Payment information for subscription-based services.
- Support requests and inquiries.
2. Automatically Collected Information
- Log data such as IP addresses, browser types, and access times.
- Usage data to improve platform performance.
- Cookies and similar tracking technologies.
How We Use Your Information
We use the collected data for the following purposes:
- Providing and maintaining our services.
- Analyzing platform performance and usage trends.
- Ensuring compliance with third-party review platform policies.
- Sending service-related updates and communications.
- Enhancing data security and preventing fraud.
- Ensuring compliance with international privacy regulations.
Data Protection and Security
We implement stringent security measures to protect user data, including:
- Encryption of sensitive data during transmission and storage.
- Restricted access controls to prevent unauthorized access.
- Compliance with international data protection regulations such as GDPR, CCPA, and other applicable laws.
- Regular security audits and assessments to maintain high data security standards.
Compliance with Google and Social Media Platform Policies
ReviuAI strictly adheres to the guidelines set by Google and other social media platforms to ensure compliance and prevent any violations, including:
- Providing suggested review content based on user preferences while allowing full customization before submission.
- Prohibiting fake reviews, incentivized feedback, or misleading review practices.
- Ensuring customers voluntarily leave genuine reviews without external pressure.
- Avoiding manipulation or misleading review aggregation tactics.
- Respecting platform-specific review solicitation policies.
- Monitoring and taking corrective actions against any non-compliant activities.
Data Sharing and Third Parties
We do not sell or share user data with third parties except in the following circumstances:
- With service providers assisting in platform operations (e.g., payment processing, analytics).
- When required by law or regulatory authorities.
- To protect our rights, property, or the safety of our users.
- In cases where data transfer is necessary for platform functionality, ensuring strict data protection agreements.
International Data Transfers
As an international platform, we may transfer user data to different jurisdictions, ensuring:
- Compliance with local and international data protection laws.
- Adequate safeguards, such as Standard Contractual Clauses (SCCs), for data transfers.
- Data processing agreements with third-party vendors handling international data.
- Transparent communication regarding where and how user data is stored and processed.
User Rights and Choices
Users have the right to:
- Access, update, or delete their personal data.
- Opt-out of marketing communications.
- Request a copy of their data or data deletion.
- Know where their data is stored and how it is used.
- Raise complaints regarding data privacy practices, which will be addressed promptly.
For any privacy-related requests, contact us at support@reviuai.com or info@adviciya.com.
Subscription and Payment Information
ReviuAI operates on a subscription-based model. Users subscribing to our services agree to provide accurate billing information and authorize recurring payments. All payment data is securely processed following industry standards to ensure compliance with financial regulations.
Policy Updates
We may update this Privacy Policy periodically to reflect legal or operational changes. Users will be notified of significant updates.
It is the responsibility of users to stay informed of any changes by reviewing this policy regularly.
Contact Information
For questions about this Privacy Policy, contact us at:
Adviciya Solutions Private Limited – ReviuAI
Email: support@reviuai.com info@adviciya.com